![]() ![]() However, now its has reared its ugly head again.Īny help/suggestions would be appreciated. In my trouble shooting I have disabled "Deep Sleep" in the Dell Bios, and this seemed to fix it for a couple (2) days. ![]() I figure that this my have to do with the AMD graphics card and am currently updating the drivers for that. I checked the event log and the only error code was 56, concerning PCI-E/PCI-X. Forcing the user to force a restart to get the machine up and running again. It seems to take place approximately 10-20 minutes after they lock the computer. I can't tell you if there is an error message as the screen never turns back on. Screen time out was left at 30 minutes.Īfter deployment the user stats that if they lock the computer or log off the computer will not wake back up by moving the mouse or hitting keyboard keys, the computer is on and running but seems hung. Which has been set up in the power management. Here is the deal we rolled out a Windows 10 desktop clean install on a previously windows 7 Dell OptiPlex 7040, and the user requirements are such that the computer has to be prevented from going to sleep/hibernation/hybrid sleep.
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